Dr Rhiannon Ablett
General practitioner
Long-term condition reviews, respiratory care and medicines that need simplifying. Runs the Tuesday evening session.
General practice & family care
Longer appointments, and the same clinician next time
Elm Ward is a four-clinician practice built around twenty-minute consultations, written follow-up and a short list of people who already know your history.
Requests are read by a clinician, not a call queue. You will have two offered times back within one working day.
When we are open
Sessions, and what we keep free
Consulting sessions are listed below. Each session is booked in twenty-minute slots, with the last slot starting thirty minutes before the session closes.
- Monday8:30 – 13:00 · 14:00 – 18:00
- Tuesday8:30 – 13:00 · 15:00 – 20:00
- Wednesday8:30 – 13:00 · 14:00 – 18:00
- Thursday8:30 – 13:00 · 15:00 – 20:00
- Friday8:30 – 13:00 · 14:00 – 17:00
- Saturday9:00 – 12:30 · family sessions
- SundayClosed · requests still read Monday
Held back for today
Two slots in every weekday morning session are kept unbooked for people who need to be seen the same day. They are released at 8:30 and are not offered in advance.
If your request mentions a new or fast-changing symptom, it is triaged into one of those slots before anything else is offered.
For anything life-threatening, contact emergency services rather than this clinic.
What we see
Four lanes of care
Choosing the right lane when you write to us saves a visit. If you are unsure, say so in your request and we will place you.
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01
Everyday general practice
New symptoms, infections, injuries, sick notes, contraception, travel advice and the ordinary things that need a clinician to look at them properly.
- Suits
- Anyone with a single new issue they want assessed and resolved.
- Includes
- Examination, a plan in writing, and a named clinician to follow up with.
-
02
Long-term condition reviews
Structured reviews for blood pressure, asthma, thyroid, diabetes and medicines that need periodic checking, with your readings and results read before you arrive.
- Suits
- Ongoing conditions, several medicines, or a review that has slipped.
- Bring
- Home readings, your current medicine list, and any hospital letters.
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03
Children & family sessions
Saturday morning and late-afternoon slots kept for children, including feeding and growth questions, rashes, recurrent illness and school-related concerns.
- Suits
- Parents and carers who would rather not take a child out of a school day.
- Includes
- Growth and development checks, and time for the questions you came with.
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04
Minor procedures & skin
Mole and lesion assessment, wound care, dressings, joint and soft-tissue injections, and small procedures carried out in the clinic's treatment room.
- Suits
- Anything that needs looking at closely, then treating in one sitting.
- How it works
- A short assessment visit comes first so the procedure slot is the right length.
How we work
A quieter kind of clinic.
Continuity is the treatment
We keep the list small on purpose. Every patient is assigned to one clinician, and routine requests are offered with that clinician first so you are not explaining your history again from the beginning.
Notes from your visit, including the plan and anything we are waiting on, are written in plain language and sent to you the same day. If a referral is needed we write it in the room and tell you what happens next and roughly when.
Results are followed up either way. You will hear from us whether something was found or nothing was, because a silence is not a result.
Appointments
by request
· Elm Ward ·
by request
· Elm Ward ·
Who you will see
Four clinicians, named
You can ask for any of them by name in your request, and we will offer their next two available slots.
Dr Theo Okonjo
General practitioner
Skin assessment and minor procedures, musculoskeletal injury and joint injections. Thursday treatment room lead.
Dr Nerys Vaughan
General practitioner
Children, growth and development, and family sessions. Holds the Saturday morning list.
Jonah Frayne
Advanced nurse practitioner
Same-day assessment, wound care and dressings, vaccination and travel advice, and annual health checks.
Practical detail
Before your visit
The seven things people write to ask us most often, answered properly.
How do I request an appointment?
Use the request form at the bottom of this page. A clinician reads every request, decides how long you need, and replies with two offered times within one working day. Requests sent over the weekend are read on Monday morning.
What should I bring to a first visit?
A list of everything you currently take, including anything bought without a prescription, plus any hospital or specialist letters and recent results you hold. If you monitor something at home, bring the readings rather than the summary.
Can I get a repeat prescription without an appointment?
Usually yes. Send the request form with the medicine name and strength and we will issue it the same day where it is safe to do so. Some medicines need a review every six or twelve months; if yours is due, we will offer a review slot alongside the prescription rather than refusing the request.
Do you see children, and how long do they get?
Yes. Children are seen in thirty-minute slots, mostly in the Saturday morning and late-afternoon sessions so school is not disrupted. Siblings can be seen in one visit if you say so in the request.
What if I need to be seen today?
Two slots per weekday morning are held back for same-day need and released at 8:30. Mark your request as needing attention today and describe what has changed; a clinician triages it before the routine list. For anything life-threatening, contact emergency services instead.
How do I get my test results?
We contact you either way, normally within five working days of the sample reaching the laboratory. Straightforward results come with a written explanation; anything that needs discussion comes with an offered slot attached so you are not left waiting to ask.
Can I have a longer appointment if I have several things to raise?
Yes, and it is better for everyone. Ask for a double slot in your request and list the issues roughly in the order that matters to you. Forty minutes booked once is more useful than three short visits.
Appointment request
Tell us what you need
This is a request rather than a confirmed booking. A clinician decides the right length of visit and replies with two times you can choose between.
- You send the form with a short description of the problem.
- A clinician reads it and sets the slot length and lane.
- You receive two offered times within one working day.
- You reply with the one that works, and it is held for you.